To be successful in today's business environment you must be able to change your business processes faster than your competitors.
The transformation of business processes, if not done correctly, can cause tremendous disruption to mission-critical processes within a company and between a company and its business partners. Our customers cannot risk delays, botched implementations or inadequate support.
Our professional services will help you maintain security in your existing M3 implementation with the Help Desk Support Service and an ability to transform your businesses process when you are ready, keeping you agile for the future. With our approach, customers work with the same team of dedicated professionals who develop a change management process and lead you step by step through to implementation and afterwards to support.
Our People Make the difference.
When a Palmarium team goes to work, no time is lost because we already know the ropes. Our professionals are 100 percent dedicated to delivering project results for our customers. The expertise of our consulting teams is insurance that every step—from project design to implementation to follow-up support—is seamless, efficient and cost effective.
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| Each team is formed in consultation with the customer during the project inception phase, which provides the sure path for guiding the transformation of our customers' businesses. Depending on the project, the team may include business consultants who translate each customer's business concept into specific system configurations.
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It may include process specialists in activity-based costing or total quality management, financial management, production optimisation; or other specialists as needed.
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With the Palmarium Help Desk, you have a value-driven alternative that saves an enormous 50% in annual maintenance & support fees. The Help Desk team keep your system operating properly without costly upgrades. We are office based or can visit you on site, providing service levels equal to and in most cases better than your current service level today.
As ERP vendors continue to increase their support and maintenance fees despite their customers reduced IT operating budgets and a reduced desire for upgrades and other non-production support activities, more and more customers are choosing alternative support programs just like those from Palmarium.
As a Palmarium Help Desk customer you will enjoy our more responsive service, while extending the life and value of your current or soon to be retired M3 version at a considerably reduced annual fee.
We invite you to join us!.
Now that you know you have a choice, we know you’ll want a competitive bid.
Call us today, for a proposal, quote or to simply get your questions answered |
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